AirViewer is a remote assistance tool provided by PAX. With AirViewer you can control POS terminals from the PAXSTORE cloud platform at any time. It’s a powerful tool to improve merchant support while dramatically reducing your costs.
When a customer’s terminal has emergency issues, the administrator can support immediately by using AirViewer. This makes 24x7 customer service support possible.
The merchant requests assistance.
The support operator starts a remote request from PAXSTORE
The merchants accept the remote view/control request (unattended mode does not require merchant confirmation);
The PAXSTORE operator can now perform remote viewing and/or control of the device.
The current service is a charged service and independent of PAXSTORE. Currently, it is in a free trial period, welcome to subscribe and use the service. For detailed charging information, please contact firstname.lastname@example.org.